How to Order | Return Policy | Shipping Info | Storage Recommendation

HOW TO ORDER: BROWSE the online catalog, and find all the items you would like to order. Then use the following options:

• Secure Online Ordering:
  1. Browse the Online Catalog.
  2. Make your selection by entering an amount in the "Qty" field, then click on the ORDER button.
  3. Either continue shopping or check out.
  4. When you are ready to check out, your purchase total and shipping are calculated in the shopping cart.
  5. Online purchases are processed by PayPal.  If you do not have a PayPal account you will be directed to the PayPal website to create an account.  If you already have a PayPal account you can use it to complete your purchase.
  6. Once completed, your order is then sent immediately to Hawaiian Delite Shave Ice Syrups for fulfillment. You will receive an automatic email confirmation of your order.
      
• By Phone:
  Call (559) 294-7312 or Toll-Free Outside of California (866) 507-7373.
  Phone orders can be paid for by credit card or by mail-in check or money order.
  Office Hours: Monday-Friday 9:00am-5:00pm PST.

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RETURN POLICY: Our product is 100% guaranteed!

• We will gladly offer an exchange or credit less shipping costs if you are not completely satisfied.

We want to give you the best service possible, so let us know what you are returning and the reason for the return. Indicate whether you would like an exchange or a credit. To insure accurate handling, send a copy of the original invoice. All returns should be labeled clearly and addressed to:

Hawaiian Delite Shave Ice Syrups
PO BOX 2635 Fresno, CA 93745

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SHIPPING INFORMATION: Guaranteed lowest shipping costs available!

Shipping costs are dependent on weight, destination and shipping method.

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STORAGE RECOMMENDATION:

• Product should be stored in a cool, dry place.
• Sugar-Free products MUST be refrigerated.

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